Terms and Conditions
Terms & Conditions
Last Updated: August 31, 2026
Welcome to Bashar Mobile. These Terms & Conditions govern your use of the Bashar Mobile website, products, services, and online ordering facilities.
By accessing or using our website, placing an order, or purchasing a product or service from Bashar Mobile, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.
1. ABOUT BASHAR MOBILE
BASHAR MOBILE
Commercial Address: Shop 35, Building 203, Road 82, Block 905, Riffa Al Sharqi, Kingdom of Bahrain
Phone / WhatsApp: +973 33024981
Website: basharmobile.bh
Bashar Mobile provides mobile phones, mobile accessories, communication equipment, related products, and communication equipment repair services.
2. WEBSITE USE
You agree to use the Bashar Mobile website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with the operation or security of the website.
- Upload or transmit malicious software or harmful content.
- Use our website to infringe the rights of others.
- Misuse any information obtained through the website.
Bashar Mobile reserves the right to restrict or terminate access to the website where misuse or unauthorized activity is identified.
3. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.
However:
- Product images may differ slightly from the actual product.
- Colors may appear differently depending on your device or screen.
- Product specifications may be updated by manufacturers.
- Availability may change without prior notice.
If a product is unavailable after an order has been placed, Bashar Mobile may contact the customer regarding an alternative product, revised availability, or cancellation and refund.
4. PRICES
All prices displayed on the website are in Bahraini Dinars (BHD) unless otherwise stated.
Prices may change from time to time.
We reserve the right to correct genuine pricing, typographical, technical, or system errors.
If an incorrect price has been displayed due to an error, Bashar Mobile may contact the customer before processing the order.
5. ORDERS
Placing an order through the website constitutes a request to purchase the selected products.
An order is considered accepted only after Bashar Mobile confirms the order.
We reserve the right to:
- Accept or reject an order.
- Cancel an order where a product is unavailable.
- Cancel an order where there is a genuine pricing or technical error.
- Cancel or hold an order where payment cannot be verified.
- Cancel an order where fraudulent or suspicious activity is suspected.
6. PAYMENT
Online payments may be processed through Tap Payments and other payment methods made available by Bashar Mobile.
Available payment methods may include credit cards, debit cards, Benefit, Apple Pay, Google Pay, Samsung Pay, and other supported payment methods.
Payment is subject to our Payment Policy.
7. DELIVERY
Bashar Mobile provides delivery within available areas of the Kingdom of Bahrain.
Delivery Charges
Orders above BHD 15.000 — FREE DELIVERY
Orders of BHD 15.000 or below — BHD 1.000 delivery charge
Delivery times are estimates and may vary depending on the customer's location, product availability, courier availability, traffic, weather, public holidays, and other circumstances.
Customers are responsible for providing an accurate delivery address and contact number.
8. RETURN, EXCHANGE AND WARRANTY
Returns, exchanges, refunds, defective products, and warranty claims are subject to the Bashar Mobile Return, Exchange and Warranty Policy.
Customers should retain their original invoice or proof of purchase.
Products must meet the applicable return or exchange conditions before a return, exchange, or refund can be approved.
9. MOBILE PHONE AND ELECTRONIC DEVICE RESPONSIBILITY
Before returning or submitting a device for repair, exchange, or warranty service, customers are responsible for:
- Backing up their personal data.
- Removing personal accounts where required.
- Removing SIM and memory cards.
- Disabling Find My iPhone (FMI), Find My Mobile (FMM), Find My Device (FMD), and similar security locks where applicable.
Bashar Mobile is not responsible for loss of personal data remaining on a device.
10. REPAIR SERVICES
Bashar Mobile provides communication equipment repair services.
Repair costs may depend on:
- The type of fault.
- Parts required.
- Device model.
- Labor and service requirements.
- Whether the repair is covered by an applicable warranty.
Customers may be informed of applicable repair charges before repair work begins.
Repair times are estimates and may vary depending on parts availability and technical requirements.
11. WARRANTY
Warranty coverage depends on the applicable manufacturer, authorized distributor, supplier, or seller warranty.
Warranty does not normally cover:
- Physical damage
- Liquid or water damage
- Accidental damage
- Unauthorized repairs
- Tampering or modification
- Misuse or negligence
- Normal wear and tear
- Damage caused contrary to manufacturer instructions
Additional warranty conditions may apply depending on the product.
12. CUSTOMER ACCOUNTS
Where account registration is available, customers are responsible for keeping their login credentials confidential.
Customers must notify Bashar Mobile if they believe their account has been accessed without authorization.
Bashar Mobile reserves the right to suspend or terminate accounts where fraudulent, abusive, or unauthorized activity is suspected.
13. INTELLECTUAL PROPERTY
Unless otherwise stated, content available on the Bashar Mobile website, including:
- Logos
- Brand elements
- Text
- Product descriptions
- Graphics
- Images
- Website design
- Software and other materials
may be protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or commercially use our website content without appropriate authorization.
14. THIRD-PARTY SERVICES
Our website may use or provide links to third-party services, including payment providers, delivery providers, analytics services, and social media platforms.
Bashar Mobile is not responsible for the policies, availability, security, or operation of third-party services.
Your use of third-party services may be subject to their own terms and policies.
15. PRIVACY
Bashar Mobile collects and uses customer information in accordance with our Privacy Policy.
The Privacy Policy explains the types of information we collect, how we use it, and how we protect it.
16. LIMITATION OF LIABILITY
Bashar Mobile will take reasonable steps to provide accurate information and reliable services.
However, to the extent permitted by applicable law, Bashar Mobile shall not be responsible for losses resulting from circumstances outside our reasonable control, including:
- Internet or website interruptions
- Payment provider failures
- Courier or delivery delays
- Manufacturer delays
- Product availability issues
- Events beyond our reasonable control
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
17. FORCE MAJEURE
Bashar Mobile will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, strikes, transportation disruptions, technical failures, or other unforeseen events.
18. CHANGES TO THESE TERMS
Bashar Mobile may update these Terms & Conditions from time to time.
Changes will become effective when the updated Terms & Conditions are published on the website.
Customers are encouraged to review this page periodically.
19. GOVERNING LAW
These Terms & Conditions shall be subject to the applicable laws and regulations of the Kingdom of Bahrain.
Any dispute relating to these Terms & Conditions or the services provided by Bashar Mobile shall be handled in accordance with the applicable laws and jurisdiction of the Kingdom of Bahrain.
20. CONTACT US
For questions regarding these Terms & Conditions, orders, payments, delivery, returns, warranty, or repair services, please contact:
BASHAR MOBILE
Commercial Address:
Shop 35, Building 203, Road 82, Block 905, Riffa Al Sharqi, Kingdom of Bahrain
Phone / WhatsApp: +973 33024981
Email : care@basharmobile.com
Website: basharmobile.bh
By using Bashar Mobile
By accessing our website, placing an order, or purchasing our products or services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
